Education
Advanced Clinical Practitioner Supervision, Austin, Texas
LCSW licensure obtained, December 2002, Direct Clinical
Social Work Practice
University of Denver, Denver, Colorado
Master of Social Work, June 1999, Concentration of Direct
Practice and Health
Cumulative Grade Point Average of 3.837
University of Arizona, Tucson, Arizona
Bachelor of Arts, August 1995, Major in Sociology, Minor
in French
The American University at Richmond College
London, England General Studies, Spring 1994
Experience
Allscripts, Chicago, IL (September 2009-Present)
Promoted to Clinical Sales Product Specialist. Currently assisting the Area Vice Presidents in the
sales process to hospitals nationwide. Clinical process flow analysis in regards to Discharge
Planning, Audits, Documentation Integrity, Ad Hoc Reporting, and Clincial Review Case
Management.
The Global Social Work Network, New York, NY, USA (October 2003- Present)
President & founder of an international social work networking
organization. Duties include international recruitment &
placement of social workers, marketing, member services,
membership sales and retention, networking, authorship of
monthly newsletters, & website maintenance. Facilitated sales
leads and follow up, sales quality follow up, bridge-building,
internet & print media advertising, public presentations, and
management of database.Research for the development of the
company includes 25 years of international travel and visits to
over 30 countries.
AllscriptsMisys (formerly Allscripts and ExtendedCare Information Network), Chicago, IL
(November 2006-September 2009)
Account Manager for a National Accounts. Consulting, ROI,
sales, and training to social workers nationwide on Case
Management Software in conjunction with electronic health
records.
Exim*Trade International, New York, NY/Seattle WA/Austin, TX (May 2000-August 2009)
Travel consultant providing executive travel services to the
CEO, agents, staff, & international clients for an international
trade consulting firm. Duties include assessment of client needs,
customer service, and networking. Coordinated international
and domestic travel and negotiated discounts with travel
organizations, resorts, hotels, airlines, and internet resources.
Davita Dialysis, Austin, TX (May 2006-November 2006)
Full time case management to End Stage Renal Disease patients
in a for-profit outpatient clinic. Duties include insurance
authorization, medical social work, customer service, crisis
intervention, long term follow up, referrals and coordination of
services with outside vendors and representatives.
Northwest Kidney Centers, Seattle, WA, USA (November 2004-May 2006)
Full time Medical Social Work and case management to 132
patients with End Stage Renal Disease. Provided community
outreach education for patients with chronic kidney disease
(CKD). This organization housed the first outpatient
dialysis clinic in the world. Provided education & customer
service at CKD classes in the community.
Highline Medical Center, Burien, WA, USA (September 2003-May 2006)
Per Diem and full time medical social work to telemetry, surgical,
ER, and family childbirth center. Worked full time in oncology
for a year during which facilitated the Breast Cancer Support
Group and Outreach Education for new diagnoses for breast
cancer. Coordination of resources and discharge needs for
patients in the acute care setting.
CareForce, Lynnwood, WA, USA (August 2003-May 2006)
Per Diem discharge planning to various hospitals in Seattle and
Everett. In addition, home health visits and assessments.
Capital Dialysis of Texas, Austin, TX, USA (December 2001-December 2002)
Full time case management to 120 patients with End Stage
Renal Disease. Facilitated coverage with insurance, Medicaid,
and Medicare. Coordinated durable medical equipment, medical
follow up, and patient prescription assistance programs.
Discovered and initiated various programs to ensure
reimbursement for indigent patients.
St.David's Partnership: South Austin Hospital, Austin, TX, USA (August 1999-December 2002)
Provided resources and referral to those primarily in a critical
medical predicament on a full time and per diem basis. Duties
included medical social work, crisis intervention, and discharge
planning to those in the emergency room, ICU, step-down,
acute care, and labor and delivery. Worked extensively with
issues related to rape, child abuse, elder abuse, nursing home
placement, death, domestic abuse, suicide, drug overdose,
alcohol abuse, and homelessness. Coordinated medical follow up
for those with little or no financial resources.
SETON Brackenridge Hospital, Austin, TX, USA (March 2001-December 2001)
Full time assessment and coordination of services to those with
illness primarily related to infectious diseases, terminal illnesses,
chronic medical conditions, and outpatient wound care.
Extensive support, resources, referral and discharge planning to
those with various medical diagnoses, such as, diabetes,
HIV/AIDS, cancer, and severe infections.
Saint David’s Emergency Room, Austin, TX, USA, (December 2000-January 2002)
Per diem crisis intervention and resource referral to diverse
populations with needs related to emergency medical attention.
Populations served in this setting include patients related to
elder abuse, nursing home placement, death, domestic abuse,
suicide attempts, psychiatric crises, drug overdose, alcohol
abuse, and homelessness. Ensured follow up to appropriate
community outreach services for various populations.
Saint David’s Rehabilitation Hospital, Austin, TX, USA (August 1999-March 2001)
Provided per diem case management to patients with spinal
cord and brain injuries in a day program providing physical,
speech, and occupational therapy. Coordinated family
conferences and provided support regarding life changes and
transition returning home. Duties included insurance
authorization and precertification of benefits to prolong
therapeutic services. Coordinated vocational services and met
needs related to newly disabled diagnoses, such as prosthetics,
home modification, and transportation needs.
Saint David’s Pavilion, Austin, TX, USA (October 2000-April 2001)
Per Diem psychological and social assessment, referral, and
placement of those with issues related to psychiatric illness and
chemical dependency. DSM-IV evaluation to those needing to
be screened for services, as well as insurance authorization and
precertification.
Exempla Saint Joseph’s Hospital Denver, CO, USA (September 1998-June 1999)
Medical social work graduate school intern providing resources
and support to those with issues related to domestic abuse, fetal
demises, burial, miscarriage, birth control, sexual abuse, drug and
alcohol abuse, and marital problems. Primarily worked with
women and families with special needs related to pregnancy,
acute care, intensive care, and discharge. Provided support and
services to low income, high-risk pregnant women in an
outpatient clinic.
Catholic Charities, Denver, CO, USA (September 1997-May 1998)
Case manager/intern linking homeless families to community
resources and placement. Responsibilities included screening,
interviewing and case managing the homeless in community
shelters, as well as placement into transitional housing.
Addressed issues with families related to domestic abuse, drug
and alcohol addiction, chronic mental illness, post traumatic
stress, child abuse, financial concerns, medical care, and various
legal issues. Assessment and emergency assistance provided to
families and individuals in financial crisis. Services included
clothing, medication, rent, utility assistance (FEMA), food and
bus passes.
